Terms and Conditions
1. Definitions
Klantly: the provider of the SaaS platform
User: any business customer using Klantly
Agreement: the agreement between Klantly and the user
2. Applicability
These terms and conditions apply to all services provided by Klantly.
3. Services
Klantly provides an online platform for:
Quotations and invoicing
CRM and customer management
Appointments and scheduling
Chat and communication
Configurator and forms
We aim for maximum availability, but do not guarantee 100% uptime.
4. Account and usage
You are responsible for your account details
You may only use the platform for business purposes
Misuse or illegal use is not permitted
5. Subscriptions and payments
Klantly Operates on a monthly subscription basis
Payment is processed via external providers (e.g. Mollie)
In the event of non-payment, services may be restricted or suspended
6. Prices
All prices are exclusive of VAT, unless otherwise stated
Klantly may change prices subject to prior notice
7. Cancellation
Subscriptions may be cancelled on a monthly basis
Cancellation takes effect at the end of the current period
8. Liability
Klantly is not liable for:
Indirect damage
Loss of profit
Loss of data (unless due to gross negligence)
Our total liability is limited to the amount you have paid over the last 3 months.
9. Data and ownership
All data you enter remains your property
Klantly may use data to improve the service (anonymised)
10. Availability and maintenance
We may carry out maintenance without prior notice
Any faults will be resolved as quickly as possible
11. Integrations
Klantly Provides links to external services (such as Google, Meta, WhatsApp).
We are not responsible for the operation of these third parties.
12. Termination
Klantly may terminate an account in the event of:
Misuse
Breach of terms and conditions
Illegal activities
13. Governing law
These terms and conditions are governed by Dutch law.
14. Contact
For enquiries regarding these terms and conditions:
Klantly - info@Klantly.com